Hollow Crowns, Hollow Honor, Hollow Men

There’s nothing new under the sun

My wife and I spent the weekend watching two pieces of history. One unfolding, one already folded into folios more times than creases might allow. Separated as they are by hundreds of years, one a streaming dramatic retelling, the other a dramatic reality, they share more similarities than those distances impart.

Promotional poster for the TV series “The Hollow Crown: The Wars of the Roses,” showing the title in large white text on a dark background at left while, on the right, a group of medieval characters in armor and period clothing stand in front of misty trees and a bright, cloudy sky, with a crowned knight in full plate armor holding a sword at the front of the group.

That reality I speak of is of course the war that the United States and Israel have launched against Iran for any of the hollow rationales the administration keeps trying to fill in. The retelling is the two-season BBC series encompassing William Shakespeare’s history plays spanning the reigns of Richard II, through a collection Henrys, an Edward, and ending with Richard III called The Hollow Crown. 

The title of the series is taken from a soliloquy from Richard II that always felt apt as preamble for what was to come through the period of history those plays encompass, as it has throughout human history, both before and after that bloody era.

From Richard II

…for within the hollow crown
That rounds the mortal temples of a king
Keeps Death his court and there the antic sits,
Scoffing his state and grinning at his pomp,
Allowing him a breath, a little scene,
To monarchize, be fear’d and kill with looks,
Infusing him with self and vain conceit,
As if this flesh which walls about our life,
Were brass impregnable, and humor’d thus
Comes at the last and with a little pin
Bores through his castle wall, and farewell king!

The plays and our current Middle East maelstrom demonstrate the folly of humans in what we call war, civil and otherwise, and the allegiances we are taught to assign to countries, kings, and presidents. They also demonstrate the collective capacity to forget that these humans we bow down to, willingly or no, are no more or less flawed than those they govern. Even as some become monsters or others reveal that they always have been.

Shakespeare had the benefit of over 100 years distance from the events he was dramatizing before he embarked on writing the first tetralogy, (Henry VI, Parts I, II, and III, and Richard the Third,) and a few years later completing the second (Richard II, Henry IV parts 1 and 2 and Henry V.) Although taken as two parts of a whole in terms of history, the two tetralogies were written out of historical sequence with the latter years chronicled before the former.

Obviously, today we don’t have the benefit of perspective that distance and the passage of time can lend as current news swoops in like flocks of drones. In truth, we really shouldn’t need it. The only thing that really changes are the players and history’s progression of weaponry and technology that they wield. Even the rhetoric doesn’t change much.

From Henry V

Take pity of your town and of your people
Whiles yet my soldiers are in my command,
Whiles yet the cool and temperate wind of grace
O’erblows the filthy and contagious clouds
Of heady murder, spoil, and villainy.
If not, why, in a moment look to see
The blind and bloody soldier with foul hand
Desire the locks of your shrill-shrieking daughters,
Your fathers taken by the silver beards
And their most reverend heads dashed to the walls,
Your naked infants spitted upon pikes
Whiles the mad mothers with their howls confused
Do break the clouds

These are the things men say when they choose to go to war, whether they may have good reason or not. If reason itself does exist in those moments. Once you descend down that path, it becomes an increasingly greater challenge to swallow the bluster and reverse course. Honor demands, they always say, and more than not leaves its corpse on the field.

Although you have to admit, Shakespeare’s poetry, even for those not used to scanning Shakespeare, is easier on the ear than anything spewing out of the mouths of Trump, Hegseth or any of the other current day blowhards and courtiers.

Regardless of whether the war councils happen in throne rooms, camp tents, or a makeshift Mar-A-Lago SCIF, it doesn’t take much imagining to see the similarities between modern day cabinet members, and long dead peers and archbishops. The costumes may be different, but the egos, hubris and fear remain the same. The fear isn’t always as much of the opponent, but of the leader’s capricious power against those who think differently and raise their heads to speak their minds. Civilization may have advanced to the point in most regions that we don’t cut off heads at a whim, but legs and livelihoods can swiftly be cut off with a Twitter/Truth Social post.

One of the things that struck me most about the production of The Hollow Crown, was the intimacy that filming allows. The series features a cast of superstars including Patrick Stewart, Judi Dench, Benedict Cumberbatch, Tom Hiddleston, Jeremy Irons, Simon Russell Beale, Ben Whishaw, David Suchet, Hugh Bonneville, Michelle Dockery, and Sophie Okonedo among a host of others it would be tough to assemble to speak those speeches on a stage. They do so with intimacy and nuance than larger, more open venues allow without amplification.

I’ve seen each of these plays live on stage multiple times. In fact, one of the signature live theatre viewing experiences of my life was attending the English Shakespeare Company’s The Wars of the Roses at the Chicago International Theatre Festival in 1988 that presented all of the plays over the course of three days.

Both that live version and this made for TV version made cuts in the text for various reasons including length. The three parts of Henry VI are condensed into two, with the TV version omitting Jack Cade’s rebellion, and Henry V bypassing the slaying of the children managing the baggage train are examples. But both gave you the essentials of the same story.

The live stage version certainly brought grandeur and spectacle to the event. The parade of the various reigns of kings proceeded through history adorned in Renaissance costumes with weapons of the period for Richard II evolving to more contemporary clothing and weapons for Richard III, before quickly devolving to the final battle between that Richard and Richmond in full battle armor, then flashing forward again, presenting Richmond’s final speech as a press conference broadcast on TV.

The TV version suffers a bit compared to current day streaming spectacles given the obvious budget and technology constraints of the time of its filming in 2012 through 2016. Amazing how 10-15 years can make more of a difference in our storytelling techniques than hundreds of years does in how we continue to rerun the actions of those stories in real life.

But the streaming version does hold up extraordinarily well and offers new insights, due to the intimacy that the camera allows. Using the camera to focus on Shakespeare’s moments of inner thoughts in soliloquies dissects those character kings and queens in ways modern day lickspittle journalists only wish they could access. Even though Shakespeare’s words describing those thoughts are his, they have the ring of more truth than the many we hear and see through these days, certainly in moments of chaos.

And there’s the rub. In moments that strain the hearts and souls of nations, we yearn for anything approaching a morsel of truth amongst all the banquets of rhetoric we’re served. Shakespeare’s fictionalized histories, though not accurate in detail or some necessary facts, reveal the more important and enduring truths, doubts, and fears that all men and women harbor beneath the armor they don for battle as they command us to follow.

Whether watching The Bishop of Canterbury recite the litany of lineage that gives King Henry V the right to invade France, or Secretary of State Marco Rubio breathlessly trying to spin together the strands of stories this administration has spewed out as justification for our current war, the comparisons favor neither, yet reveal the time worn folly of both. And you can’t walk away from comparing the falsehoods, conniving, and deteriorating health of Falstaff to those of Donald Trump.

History catalogs facts and the myths manufactured around them. Drama reveals the humanity of those behind the history. I have said more times than I can count that Shakespeare is the greatest chronicler of the human condition and the ways we relate one to another. There isn’t a human to human interaction that he doesn’t reveal in his characters, even those who have no character.

We like to ignore, or conveniently forget that it’s all been written before. Watching our current myth makers trying to rewrite history as it happens moment to moment, it’s no wonder we yearn for any small slice of humanity to help us make sense of it all.

I’m guessing the dramatists who will reveal that to us haven’t been born yet.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

 

Sunday Morning Reading

Slicing life close to the bone

It could be said that the world is off its axis. Or it could be said that we’re just slicing the meat closer and closer to the bone. Because we don’t know what we don’t know about the war the U.S and Israel launched against Iran I’ll leave off any direct links on that topic for this week’s Sunday Morning Reading. Be warned though, some might be peripherally related. Things happen that way. I’m sure there will be plenty to share in the weeks to come. Meanwhile, here is the usual serving of links on a variety of topics that caught my eye this week. You’re on your own for the tzatziki.

Parthenon 14.

David Todd McCarty is bringing his writings from other platforms to his own site, and some of his earlier writings often strike with new currency. This piece, Defiantly Daft, Duplicity Delicious is certainly one that does.

What is journalism for? Good question these days, but it’s actually been an important one for quite awhile. Take a look at this piece from 1989 from Janet Malcolm called The Journalist And The Murder-I.

Journalism, like everything else, might be under fire at the moment, some of it friendly, some of it not so. Check out Zack Whittaker’s adventure in FBI Agents Visited My Home About An Article I Wrote, And Now I Can’t Go To Mexico.

Tom Nichols says The Republican Party Has A Nazi Problem. Well, duh.

One of the many charges against Artificial Intelligence is what it will do to the cost of the energy needed to power it. Chris Castle takes a look in Update: Trump’s “Ratepayer Protection” Pitch Becomes A Private Power Plan for AI — But Grassroots Revolt Won’t Fade. Hat tip to Stan Stewart for this one.

Apple is about to release a number of products this week at a time that it is under increased criticism on a number of fronts. Recently, Jason Snell of Six Colors released The Six Colors Report Card, in which he surveys a number of the Apple faithful on how things went in the last year and compares that to year’s previous. The scores are always interesting, but the commentary is even more so, which you can read here. Also of interest is Kieran Healy’s charting out the bad vibes based on that commentary. 

Speaking of Apple, Wesley Hilliard takes a look at some of those bad vibes in Apple’s Week February 27: Chasing The Puck.

On a local Chicago front and also on the tech beat, The Chicago Tribune’s Editorial Board takes on a local (yet owned by Albertsons) grocery store’s shopping app in Fix Your Lousy Shopping App, Jewel-Osco! Having suffered through using this app, and watching store personnel and other customers show their distaste for it, I can agree. Fix the lousy app.

Libraries, like so much else, are under attack these days. So this piece from 2017 from Eliza McGraw reminds us of a bit of history. Check out Horse-Riding Librarians Were The Great Depression’s Bookmobiles. Knowledge, like life, finds a way.

If you’re interested in just what the heck Sunday Morning Reading is all about you can read more about the origins of Sunday Morning Reading here. If you’d like more click on the Sunday Morning Reading link in the category column to check out what’s been shared on Sunday’s past. You can also find more of my writings on Medium at this link, including in the publications Ellemeno and Rome.

 

What We Know Is We Don’t Know Much

The world changes. Again.

It’s not surprising that we woke up this morning learning that the U.S and Israel had launched a war with Iran. I say a “war” because that’s what the president called it.

Of course he says a lot of things. Although for this cheerleading bunch of losers, they have been surprisingly quiet today, even as every news outlet in the world wants to tell us what we know about what’s going on. The truth is we don’t know much because I don’t think the folks in charge know much. I imagine that will change in the days ahead.

That said, the smartest thing I’ve read on the situation today was a post on Mastodon from user Sven Schmidt. 

Screenshot of a mobile social media app showing a favorited post. At the top are the time “15:02” and status icons. Below, a profile entry displays a blurred circular avatar, the name “Sven A. Schmidt,” the handle “@finestructure,” and a gray “MUTUAL” badge. The post text reads, “A rare moment where you root for regime change in all three countries involved.” At the bottom are purple icons with counts for replies (5), boosts (296), favorites (438), sharing, and settings.

While we wait and see what’s actually what, I’ll leave this as a good summary about how I feel about the day.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

 

Media Moves: Netflix Backing Out Should Accelerate The Inevitable

Will it be a comedy or a drama when it debuts on Netflix?

There’s no denying that the insane pedophile rampaging through the last decade of our lives has changed things. It’s unfortunate that we let that occur. While many of us may have seen the potential for all the damage he’s caused, you can say not enough did, but I’ll say instead that not enough cared.

Smartphone screen showing the Paramount logo in sharp focus in the foreground, with a blurred Netflix logo and other colorful streaming imagery in the background, suggesting competition between streaming services.

But here we are. Where is that exactly? We’re witnessing almost daily damage to most things around us that I think too many still think will get magically reversed when he leaves office or leaves this planet, whichever comes first. It will take a few generations to get back to whatever we believed normal was, although I’m not sure there ever was a normal because things always evolved, though by and large at a more sanely digestible pace.

Take for example what’s happening in the media landscape. News that Netflix was going to withdraw from a bidding war for Warner Brothers, effectively clearing the field for Paramount to win the deal is being discussed from a number of perspectives by all the usual and unusual suspects.

Those that wanted Netflix to rise to the challenge and succeed, keeping Warner Brothers away from the MAGAt supporting Ellison family, were depressed and angry. Those who see Netflix as just another evil media empire were oblivously happy. Most just want to know when the next and eventual price increases are coming.

Quite a few are quite concerned about what this will do to CNN and the news landscape. They needn’t be. That Punch and Judy network long since turned over the puppet strings to the wrong masters.

You can argue that this might have happened with or without Trump, but there’s no point in that. What you can’t argue is that this kind of wheeling and dealing will never be the same again now that the Oval Office has become the one stop shop for getting ahead.

I happen to think that in the long run, Netflix pulling out of the bidding is a good thing. The trend lines point away from what we have thought of as traditional media and entertainment. Now that news is entertainment and sports is politics, it’s a circle of cannibals feeding on each other.

As for those concerned about CNN and news coverage in the larger scheme, let’s get real. There are only so many corporate knees one can bend. Yes, CBS and CNN will essentially become the same, but that consolidation is going to be an accelerant tossed on two already burning corpses.

For those concerned about the picture beyond the news game, I think we’ll see the same sort of downward acceleration once things settle in, which won’t be for a while yet. Movies and other entertainment will still get made. We’re in an age of content abundance, yet keep in mind the real winner at the moment is probably YouTube, which continues to steal eyeballs from all the other sources. Note also that audio audiences are listening more to podcasts than talk radio according to some statistics.

My hunch is this latest episode will just quicken the decline for the capitulators and accelerate the trend of consumers making other choices. I can’t wait to watch the extended series about it all on Netflix.

That’s my $.02. It might not be worth half that.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

When You Know Customer Service AI Is Failing

“ON IT”

One of the elder clients I provide tech support for has been receiving emails from Xfinity for a while now saying they needed to update their modem to take advantage of service upgrades in the area. For the way they use the Internet there was really no need to do an equipment upgrade, but the emails finally got through and they asked me to help them make the upgrade.

Photo of a printed instruction sheet on a dark table with “XB10 modem” handwritten at the top, explaining how to text 266278 for billing, troubleshooting, or service questions, and detailing that after replying “READY,” the user will receive a call, hear about 20 seconds of static, and then must press 1 to reach an agent.

A long time ago, in a galaxy far away, there was a time that gathering information for this wouldn’t have been a problem. A phone call to Xfinity to talk with an agent to ask a few questions, and then we’d be make a decision. Those calls always involved long wait times, but you could usually get through eventually, get questions answered and proceed.

With Xfinity and other companies jumping on the AI customer service bandwagon, those days of listening to obnoxious hold music seem to be a thing of the past. After servicing another client late last fall for an actual repair issue, I learned that the shortest distance between two points was to drive to the local Xfinity store (I live in Chicago so there are several close by) and get things resolved in the store.

So, I packed up my client’s equipment and headed to the store. Backtracking a bit, I had been in the area of this particular store last week and stopped in and asked if I could bring the older equipment in to swap for the upgrade and was told there was no problem.

It didn’t happen exactly that way. Turns out the upgraded equipment those emails insisted my client needed was an XB10 modem, not the XB08, which the store stocks in abundance. The store rep said my client was indeed eligible for the new equipment, but I would have to contact customer service via phone in order to get one shipped.

The look on my face must have said it all. The store rep said, “yeah, I know,” before I could even say how impossible it was to reach anyone by phone. Licketedy split, the rep handed me a piece of paper with instructions to essentially back door a phone call into customer service and said, “we can’t get through with a phone call either.”

Before I left the store I spent time talking with the store rep and asked if they experienced increased store traffic because of customers not being able to call. The response was a definitive “yes” followed by a resigned “and we’re having to solve so many problems we never used to.”

The back door worked. I got an agent on the phone. I was shocked. The agent took down the information, put me on hold and then came back to say my client’s neighborhood was ineligible for that equipment at present but they would text them and let them know when it was. That was obviously a contradiction to the info the store rep provided, and obviously wrong given that I knew my client’s neighborhood had indeed received a service upgrade because we live in the same neighborhood.

I asked why the store said my client was eligible and the response was simply, “I don’t know. We obviously see different information.”

It’s one thing when you have a business where one hand can’t give out the same information as the other. It’s something else when one of those hands has to essentially hand out cheat codes for customers to beat their own system.

This isn’t the first company I’ve dealt with that has shifted customer service over to AI. It’s also not the first I’ve dealt with that is doing such a poor job of it that it’s souring regular Joes and Janes who only have this peripheral relationship with AI on the entire concept. It doesn’t take intelligence to see that leaving both customers and employees in the lurch isn’t smart.

ON IT, indeed

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

 

Buttons, Buttons, Who Designs These Buttons?

Designing for dummies

Tossing this tidbit on the growing bonfire that burns around Apple’s design flaws, this Apple Watch screen drives me nuts.

Close-up of a person’s wrist wearing an Apple Watch displaying a bright orange screen that reads “Timer Done 3 MIN,” with cancel and repeat icons, in a cluttered home office setting.

It shows up when a Timer expires. I get that there needs to be two options: stop the Timer or reset it to go round again, but if that gigantic circle in the middle doesn’t scream STOP, I don’t know what else does. I reach to press it each time.

And in the context of design being not just about how something looks, but also how it works, there is that repeat button. Its functionality doesn’t make sense. If I set a Timer for something I’m cooking for 20 minutes or so, why would I want it to completely reset to 20 minutes if I determine whatever I’m cooking needs another minute or two?

Also interesting, if you use the Wrist Flick gesture it doesn’t provide you with options, it just stops the Timer. It’s not that I think options are needed, but if the only one besides stopping the Timer is to repeat the full Timer than the watch face UI makes no sense to me.

I think the entirety of this needs to be rethought.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

Apple’s Color Wheelies

Color me a gadget utilitarian

I’ve never been one to be that obsessed with the color of tech gadgets or any of the other tools I use. Sure, colors attract, and I’m all in for more color rather than less in many things, but I’ve never been one who has made a gadget purchase based on color.

CleanShot 2026-02-23 at 11.21.19@2x.

In fact, I usually shy away from bolder color choices. I’ve typically chosen whatever version Apple is marketing as black when it comes to iPhones and whatever case I bury them in. I do the same for laptops, not straying too far from silver or occasionally the variant of Space Black that seems to change more frequently than I imagine happens in the dark depths of space. I do own a Blue iMac 24, but the last time I really saw the “blue” on the rear of the enclosure was when I set up the device.

I feel the much the same when it comes to other non-computing tools. Walking through a hardware store I always view the bright green, bright orange, red, aqua, and other multi-color designs of drills, other hand held tools, lawn care equipment, etc… as somehow cheaper than those with a more muted approach. They look more utilitarian, and frankly, suggest longer lifespans. As my grandkids age and I shop for their gifts, the more brightly colored tools look like toys to me.

I know I’m probably the oddball when it comes to color coveting. There certainly seems to be a lot of excitement about Apple presumably releasing new products with a slew of new color options soon. But I think of my computing devices the same way I do other tools. I acquire and use them to complete a task. Many others see them as personal statements and that’s cool. More power to those who need that or appreciate that sort of whimsy.

Another way I think of this is that if a tool maker needs to market new colors to keep customers excited about their products, it means the product has probably reached maturity enough to more than prove its value. But that doesn’t always keep the marketers employed.

(Images from 9to5Mac and MacRumors)

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

 

Sunday Morning Reading

Weird plants, weird politics, and weird tech

Winter’s back. Though less here in the Midwest than it looks to be on the Atlantic Coast. And it’s another Sunday. So time for some Sunday Morning Reading between shoveling sessions.This day of rest features a collection of writing on tech, politics, science, botany, and bots. There’s even a bit of satire. All written by humans. Not sure who hired them though.

Shutterstock 232794637.Writing satire is tough these days with the world being what it is. David Todd McCarty found a way with The Risk Of Inflation In The Age of Plutocracy. You don’t always get what you overpay for.

Speaking of overpaying, Ed Zitron takes a look at what he sees is a yet another looming financial crisis. This one is The AI Data Center Financial Crisis. It is intriguing that we haven’t heard much about how AI might help fix the rigged accounting game. I mean “fix” as in actually make the numbers resemble reality. h/t to Ian Robinson for that one.

Imagine that. A scientist has discovered a way to harvest water from dry air in the desert. Natricia Duncan takes on the discovery in ‘Reimagining Matter’: Nobel Laureate Invents Machine That Harvests Water From Dry Air. A boon to humanity if it scales. Next work on doing the same for political hot air.

Meet Strongylodon Macrobotrys. Or rather let Neil Steinberg introduce you to the botanical find and the entomological roots of this plant that has its roots in the “intersection of botany and colonialism.” It’s also an interesting story in accountability which seems as rare as that plant these days.

Mike Elgan asks Is AI Killing Technology? The headline might challenge the Betteridge Law of Headlines depending on what vibe you have about AI.

Continuing on the Artificial Intelligence beat for a beat, Kyle MacNeill takes a look at The Rise of RentAHuman, The Marketplace Where Bots Put People To Work. I’ve often said the place to start with replacing humans in the workforce is at the top.

Political winds might seem like they are shifting faster than anyone can predict these days. One thing’s for certain, neither U.S. party owns the mantle of most incapable. Mark Leibovich thinks The Democrats Aren’t Built For This. I happen to agree. But then is anybody? Because who knows what “this” is? It certainly isn’t politics. Bean bag, hardball, or otherwise.

Apple seems to want to change things up with its iPhone hardware lineup over the next few years. Of course that means changes to software as well. Matt Birchtree thinks it’s inevitable that Apple Will Kill iPadOS. I think that’s correct as far as how we think of that OS today.

Whether it’s the Olympics or any other form of competition, once you reach the top, the air is always rare. But it eventually becomes stale. David Pierce takes a look at what it means to be number one on the Apple App Store in The Biggest App In The Whole Wide World. 

The Chicago Bears have turned football into a hot political potato with news that they might be moving to Hammond, Indiana. Is it a negotiating tactic or the real deal? Nobody really knows. The Editorial Board of the Chicago Tribune like everyone else is confused saying The Chicago Bears of Hammond, Indiana, Is Bad News For Illinois. But What About Chicago? Oh. In case you didn’t know, we’ve got an election for governor happening in Illinois. Fumbling will occur.

(Image from ppl on Shutterstock)

If you’re interested in just what the heck Sunday Morning Reading is all about you can read more about the origins of Sunday Morning Reading here. If you’d like more click on the Sunday Morning Reading link in the category column to check out what’s been shared on Sunday’s past. You can also find more of my writings on Medium at this link, including in the publications Ellemeno and Rome.