Life on the Wicked Stage: Act 3

Sunday Morning Reading

Slicing life close to the bone

It could be said that the world is off its axis. Or it could be said that we’re just slicing the meat closer and closer to the bone. Because we don’t know what we don’t know about the war the U.S and Israel launched against Iran I’ll leave off any direct links on that topic for this week’s Sunday Morning Reading. Be warned though, some might be peripherally related. Things happen that way. I’m sure there will be plenty to share in the weeks to come. Meanwhile, here is the usual serving of links on a variety of topics that caught my eye this week. You’re on your own for the tzatziki.

Parthenon 14.

David Todd McCarty is bringing his writings from other platforms to his own site, and some of his earlier writings often strike with new currency. This piece, Defiantly Daft, Duplicity Delicious is certainly one that does.

What is journalism for? Good question these days, but it’s actually been an important one for quite awhile. Take a look at this piece from 1989 from Janet Malcolm called The Journalist And The Murder-I.

Journalism, like everything else, might be under fire at the moment, some of it friendly, some of it not so. Check out Zack Whittaker’s adventure in FBI Agents Visited My Home About An Article I Wrote, And Now I Can’t Go To Mexico.

Tom Nichols says The Republican Party Has A Nazi Problem. Well, duh.

One of the many charges against Artificial Intelligence is what it will do to the cost of the energy needed to power it. Chris Castle takes a look in Update: Trump’s “Ratepayer Protection” Pitch Becomes A Private Power Plan for AI — But Grassroots Revolt Won’t Fade. Hat tip to Stan Stewart for this one.

Apple is about to release a number of products this week at a time that it is under increased criticism on a number of fronts. Recently, Jason Snell of Six Colors released The Six Colors Report Card, in which he surveys a number of the Apple faithful on how things went in the last year and compares that to year’s previous. The scores are always interesting, but the commentary is even more so, which you can read here. Also of interest is Kieran Healy’s chartring out the bad vibes based on that commentary.

Speaking of Apple, Wesley Hilliard takes a look at some of those bad vibes in Apple’s Week February 27: Chasing The Puck.

On a local Chicago front and also on the tech beat, The Chicago Tribune’s Editorial Board takes on a local (yet owned by Albertsons) grocery store’s shopping app in Fix Your Lousy Shopping App, Jewel-Osco! Having suffered through using this app, and watching store personnel and other customers show their distaste for it, I can agree. Fix the lousy app.

Libraries, like so much else, are under attack these days. So this piece from 2017 from Eliza McGraw reminds us of a bit of history. Check out Horse-Riding Librarians Were The Great Depression’s Bookmobiles. Knowledge, like life, finds a way.

If you’re interested in just what the heck Sunday Morning Reading is all about you can read more about the origins of Sunday Morning Reading here. If you’d like more click on the Sunday Morning Reading link in the category column to check out what’s been shared on Sunday’s past. You can also find more of my writings on Medium at this link, including in the publications Ellemeno and Rome.

What We Know Is We Don’t Know Much

The world changes. Again.

It’s not surprising that we woke up this morning learning that the U.S and Israel had launched a war with Iran. I say a “war” because that’s what the president called it.

Of course he says a lot of things. Although for this cheerleading bunch of losers, they have been surprisingly quiet today, even as every news outlet in the world wants to tell us what we know about what’s going on. The truth is we don’t know much because I don’t think the folks in charge know much. I imagine that will change in the days ahead.

That said, the smartest thing I’ve read on the situation today was a post on Mastodon from user Sven Schmidt.

While we wait and see what’s actually what, I’ll leave this as a good summary about how I feel about the day.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

Media Moves: Netflix Backing Out Should Accelerate The Inevitable

Will it be a comedy or a drama when it debuts on Netflix?

There’s no denying that the insane pedophile rampaging through the last decade of our lives has changed things. It’s unfortunate that we let that occur. While many of us may have seen the potential for all the damage he’s caused, you can say not enough did, but I’ll say instead that not enough cared.

Smartphone screen showing the Paramount logo in sharp focus in the foreground, with a blurred Netflix logo and other colorful streaming imagery in the background, suggesting competition between streaming services.

But here we are. Where is that exactly? We’re witnessing almost daily damage to most things around us that I think too many still think will get magically reversed when he leaves office or leaves this planet, whichever comes first. It will take a few generations to get back to whatever we believed normal was, although I’m not sure there ever was a normal because things always evolved, though by and large at a more sanely digestible pace.

Take for example what’s happening in the media landscape. News that Netflix was going to withdraw from a bidding war for Warner Brothers, effectively clearing the field for Paramount to win the deal is being discussed from a number of perspectives by all the usual and unusual suspects.

Those that wanted Netflix to rise to the challenge and succeed, keeping Warner Brothers away from the MAGAt supporting Ellison family, were depressed and angry. Those who see Netflix as just another evil media empire were oblivously happy. Most just want to know when the next and eventual price increases are coming.

Quite a few are quite concerned about what this will do to CNN and the news landscape. They needn’t be. That Punch and Judy network long since turned over the puppet strings to the wrong masters.

You can argue that this might have happened with or without Trump, but there’s no point in that. What you can’t argue is that this kind of wheeling and dealing will never be the same again now that the Oval Office has become the one stop shop for getting ahead.

I happen to think that in the long run, Netflix pulling out of the bidding is a good thing. The trend lines point away from what we have thought of as traditional media and entertainment. Now that news is entertainment and sports is politics, it’s a circle of cannibals feeding on each other.

As for those concerned about CNN and news coverage in the larger scheme, let’s get real. There are only so many corporate knees one can bend. Yes, CBS and CNN will essentially become the same, but that consolidation is going to be an accelerant tossed on two already burning corpses.

For those concerned about the picture beyond the news game, I think we’ll see the same sort of downward acceleration once things settle in, which won’t be for a while yet. Movies and other entertainment will still get made. We’re in an age of content abundance, yet keep in mind the real winner at the moment is probably YouTube, which continues to steal eyeballs from all the other sources. Note also that audio audiences are listening more to podcasts than talk radio according to some statistics.

My hunch is this latest episode will just quicken the decline for the capitulators and accelerate the trend of consumers making other choices. I can’t wait to watch the extended series about it all on Netflix.

That’s my $.02. It might not be worth half that.

When You Know Customer Service AI Is Failing

“ON IT”

One of the elder clients I provide tech support for has been receiving emails from Xfinity for a while now saying they needed to update their modem to take advantage of service upgrades in the area. For the way they use the Internet there was really no need to do an equipment upgrade, but the emails finally got through and they asked me to help them make the upgrade.

Photo of a printed instruction sheet on a dark table with “XB10 modem” handwritten at the top, explaining how to text 266278 for billing, troubleshooting, or service questions, and detailing that after replying “READY,” the user will receive a call, hear about 20 seconds of static, and then must press 1 to reach an agent.

A long time ago, in a galaxy far away, there was a time that gathering information for this wouldn’t have been a problem. A phone call to Xfinity to talk with an agent to ask a few questions, and then we’d be make a decision. Those calls always involved long wait times, but you could usually get through eventually, get questions answered and proceed.

With Xfinity and other companies jumping on the AI customer service bandwagon, those days of listening to obnoxious hold music seem to be a thing of the past. After servicing another client late last fall for an actual repair issue, I learned that the shortest distance between two points was to drive to the local Xfinity store (I live in Chicago so there are several close by) and get things resolved in the store.

So, I packed up my client’s equipment and headed to the store. Backtracking a bit, I had been in the area of this particular store last week and stopped in and asked if I could bring the older equipment in to swap for the upgrade and was told there was no problem.

It didn’t happen exactly that way. Turns out the upgraded equipment those emails insisted my client needed was an XB10 modem, not the XB08, which the store stocks in abundance. The store rep said my client was indeed eligible for the new equipment, but I would have to contact customer service via phone in order to get one shipped.

The look on my face must have said it all. The store rep said, “yeah, I know,” before I could even say how impossible it was to reach anyone by phone. Licketedy split, the rep handed me a piece of paper with instructions to essentially back door a phone call into customer service and said, “we can’t get through with a phone call either.”

Before I left the store I spent time talking with the store rep and asked if they experienced increased store traffic because of customers not being able to call. The response was a definitive “yes” followed by a resigned “and we’re having to solve so many problems we never used to.”

The back door worked. I got an agent on the phone. I was shocked. The agent took down the information, put me on hold and then came back to say my client’s neighborhood was ineligible for that equipment at present but they would text them and let them know when it was. That was obviously a contradiction to the info the store rep provided, and obviously wrong given that I knew my client’s neighborhood had indeed received a service upgrade because we live in the same neighborhood.

I asked why the store said my client was eligible and the response was simply, “I don’t know. We obviously see different information.”

It’s one thing when you have a business where one hand can’t give out the same information as the other. It’s something else when one of those hands has to essentially hand out cheat codes for customers to beat their own system.

This isn’t the first company I’ve dealt with that has shifted customer service over to AI. It’s also not the first I’ve dealt with that is doing such a poor job of it that it’s souring regular Joes and Janes who only have this peripheral relationship with AI on the entire concept. It doesn’t take intelligence to see that leaving both customers and employees in the lurch isn’t smart.

ON IT, indeed

Buttons, Buttons, Who Designs These Buttons?

Designing for dummies

Tossing this tidbit on the growing bonfire that burns around Apple’s design flaws, this Apple Watch screen drives me nuts.

Close-up of a person’s wrist wearing an Apple Watch displaying a bright orange screen that reads “Timer Done 3 MIN,” with cancel and repeat icons, in a cluttered home office setting.

It shows up when a Timer expires. I get that there needs to be two options: stop the Timer or reset it to go round again, but if that gigantic circle in the middle doesn’t scream STOP, I don’t know what else does. I reach to press it each time.

And in the context of design being not just about how something looks, but also how it works, there is that repeat button. Its functionality doesn’t make sense. If I set a Timer for something I’m cooking for 20 minutes or so, why would I want it to completely reset to 20 minutes if I determine whatever I’m cooking needs another minute or two?

Also interesting, if you use the Wrist Flick gesture it doesn’t provide you with options, it just stops the Timer. It’s not that I think options are needed, but if the only one besides stopping the Timer is to repeat the full Timer than the watch face UI makes no sense to me.

I think the entirety of this needs to be rethought.

Choices

The president of the U.S made a speech tonight.

We chose to watch Shakespeare.

Apple’s Color Wheelies

Color me a gadget utilitarian

I’ve never been one to be that obsessed with the color of tech gadgets or any of the other tools I use. Sure, colors attract, and I’m all in for more color rather than less in many things, but I’ve never been one who has made a gadget purchase based on color.

CleanShot 2026-02-23 at 11.21.19@2x.

In fact, I usually shy away from bolder color choices. I’ve typically chosen whatever version Apple is marketing as black when it comes to iPhones and whatever case I bury them in. I do the same for laptops, not straying too far from silver or occasionally the variant of Space Black that seems to change more frequently than I imagine happens in the dark depths of space. I do own a Blue iMac 24, but the last time I really saw the “blue” on the rear of the enclosure was when I set up the device.

I feel the much the same when it comes to other non-computing tools. Walking through a hardware store I always view the bright green, bright orange, red, aqua, and other multi-color designs of drills, other hand held tools, lawn care equipment, etc… as somehow cheaper than those with a more muted approach. They look more utilitarian, and frankly, suggest longer lifespans. As my grandkids age and I shop for their gifts, the more brightly colored tools look like toys to me.

I know I’m probably the oddball when it comes to color coveting. There certainly seems to be a lot of excitement about Apple presumably releasing new products with a slew of new color options soon. But I think of my computing devices the same way I do other tools. I acquire and use them to complete a task. Many others see them as personal statements and that’s cool. More power to those who need that or appreciate that sort of whimsy.

Another way I think of this is that if a tool maker needs to market new colors to keep customers excited about their products, it means the product has probably reached maturity enough to more than prove its value. But that doesn’t always keep the marketers employed.

(Images from 9to5Mac and MacRumors)

Sunday Morning Reading

Weird plants, weird politics, and weird tech

Winter’s back. Though less here in the Midwest than it looks to be on the Atlantic Coast. And it’s another Sunday. So time for some Sunday Morning Reading between shoveling sessions.This day of rest features a collection of writing on tech, politics, science, botany, and bots. There’s even a bit of satire. All written by humans. Not sure who hired them though.

Shutterstock 232794637. Writing satire is tough these days with the world being what it is. David Todd McCarty found a way with The Risk Of Inflation In The Age of Plutocracy. You don’t always get what you overpay for.

Speaking of overpaying, Ed Zitron takes a look at what he sees is a yet another looming financial crisis. This one is The AI Data Center Financial Crisis. It is intriguing that we haven’t heard much about how AI might help fix the rigged accounting game. I mean “fix” as in actually make the numbers resemble reality. h/t to Ian Robinson for that one.

Imagine that. A scientist has discovered a way to harvest water from dry air in the desert. Natricia Duncan takes on the discovery in ‘Reimagining Matter’: Nobel Laureate Invents Machine That Harvests Water From Dry Air. A boon to humanity if it scales. Next work on doing the same for political hot air.

Meet Strongylodon Macrobotrys. Or rather let Neil Steinberg introduce you to the botanical find and the entomological roots of this plant that has its roots in the “intersection of botany and colonialism.” It’s also an interesting story in accountability which seems as rare as that plant these days.

Mike Elgan asks Is AI Killing Technology? The headline might challenge the Betteridge Law of Headlines depending on what vibe you have about AI.

Continuing on the Artificial Intelligence beat for a beat, Kyle MacNeill takes a look at The Rise of RentAHuman, The Marketplace Where Bots Put People To Work. I’ve often said the place to start with replacing humans in the workforce is at the top.

Political winds might seem like they are shifting faster than anyone can predict these days. One thing’s for certain, neither U.S. party owns the mantle of most incapable. Mark Leibovich thinks The Democrats Aren’t Built For This. I happen to agree. But then is anybody? Because who knows what “this” is? It certainly isn’t politics. Bean bag, hardball, or otherwise.

Apple seems to want to change things up with its iPhone hardware lineup over the next few years. Of course that means changes to software as well. Matt Birchtree thinks it’s inevitable that Apple Will Kill iPadOS. I think that’s correct as far as how we think of that OS today.

Whether it’s the Olympics or any other form of competition, once you reach the top, the air is always rare. But it eventually becomes stale. David Pierce takes a look at what it means to be number one on the Apple App Store in The Biggest App In The Whole Wide World.

The Chicago Bears have turned football into a hot political potato with news that they might be moving to Hammond, Indiana. Is it a negotiating tactic or the real deal? Nobody really knows. The Editorial Board of the Chicago Tribune like everyone else is confused saying The Chicago Bears of Hammond, Indiana, Is Bad News For Illinois. But What About Chicago? Oh. In case you didn’t know, we’ve got an election for governor happening in Illinois. Fumbling will occur.

(Image from ppl on Shutterstock)

Nerd Nostalgia and Fading Fundamentals

Looking back, looking ahead

There are many reasons I’m glad I am the age I am. Of course there are also many reasons I’m not. But one of the reasons I am is that when there were skills to be learned, I learned them in a very hands on way. In much the way many of those skills had been learned for decades, if not longer, than before my time.

This post about a slide rule simulator from Lewin Day on Hackaday caught my eye this morning. My father taught me how to use a slide rule the summer before I was to need one in school. I didn’t take to it easily and it took me a while. I pretty much hated the chore all along the way. But it turned into one of those things I’m grateful to my Dad for having the patience and determination to make me learn. I have his slide rule somewhere in storage that I’ll need to dig out someday.

The fact that software exists to acquaint users with the skill, or any of range of other skills, is a good thing and on so many levels we call that progress. Rightly so. That said, I don’t think there’s any real substitute for hands on tactile learning of certain skills to understand the fundamentals.

As I progressed through my theatre education I took courses in lighting, scene, and costume design. I had to learn drafting using T-squares, pencils, pens, triangles, French curves, a compass, and all sorts of templates on a drafting board my Dad built for me. Again, I have all of that stashed away in storage somewhere.

I learned all of those fundamentals for tasks that many of the younger designers I work with never had to as they came of age when software could render and change a design in a comparative instant. Computers and technology have replaced so much in my profession from conception to execution. It’s actually quite efficient and made many things possible that weren’t before. Although I do find it humorous on occasion when I rely on some of those long ago learned fundamentals that are no longer really necessary for young designers and technicians to know, actually lead to a solution for the problem we’re attempting to solve.

I’m certainly not criticizing by going on this nostalgia dip into the past. As I said, technology has made many things possible in the theatre that weren’t before. But it does make me wonder how this new wave of Artificial Intelligence might or might not replace the shorter paths that were adopted after my time learning the ropes. I’m guessing somewhere some AI seduced producer is wondering if he’ll even need a team of designers in the future.

I think I’ll take a trip to storage soon and pull out some of my old kit.

(Image from Lewin Day’s post on Hackaday)

Bull(shit) in the Tariff Shop

Breaking. Things continue to break.

Well, let’s see. Having previously castrated Congress, Trump is now setting out to do the same to the Supreme Court. After SCOTUS ruled against his administration’s tariffs that were levied based on made up emergencies, Trump has essentially said that he’ll just keep them in place using other authorities.

Shutterstock 169374119.

Of course that begs the question as to why he didn’t use those authorities in the first place. Oh, and he’s going to level an additional 10% tariff on the rest of the world in addition to piling that on top of those he’s allowed to keep. But set that aside. Any way you look at the 6-3 SCOTUS decision it’s a political and legal loss for POTUS. But then, hell hath no fury like a pedophile scorned.

Sulking like a scolded child, Trump’s typical insult laden bullying remarks also went after the justices (both conservative and liberal) that did not vote in his favor, so you know he’s he’s doing that sulking like a wounded beast in a corner waiting to strike back.

So, all and all Trump is basically giving a big middle finger to the Supreme Court the same way he has the rest of the country’s institutions, as he continues to make a world that only he sees in what’s left of his delusional mind. SCOTUS may have tried to reset the tricky balance between Congress and the Executive Branch with this decision, but asking that castrated branch to get it up and act feels comically painful now that Trump is kicking them in the balls as well. Justice Gorsuch’s eunuch-like plea for a divided system of government sounds almost lullaby-like in its longing.

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Lots of words will be written and spoken about what it all means. They won’t mean much. Given the SCOTUS decision and the pouty sour grapes speech following it, no one really knows what the economic damage will or won’t be at this point. But the political wreckage is easy to see. Suffice it to say, the situation is more than a messy minefield that will take some time to find a path through. We’d probably be better off just letting this wild bullshit artist rampage through it.

Shit’s gonna need to be cleaned up anyway.

UPDATE: After stewing in whatever the juices are they feed him intravenously, Trump upped his 10% global tariff tantrum tax to 15% the day after the SCOTUS decision came down.

(image from Igor Zakowski on Shutterstock)