ai – Life on the Wicked Stage: Act 3

Souring On Artificial Intelligence

The new butt of family holiday jokes

There’s an interesting article in the New York Times called Why Do Americans Hate A.I.? The article goes through the litany of some of the bugaboos just about anyone can recite from memory these days: jobs, trust, and agency. As fast as Artificial Intelligence has dominated the conversation, warnings about the pitfalls have run side by side in what I think resembles a barefooted three-legged sack race over broken glass.

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Over the holidays at what seemed like an infinite number of family gatherings I picked up on some interesting themes that I mentioned in my end of year post about all things Apple that I think is worth calling out here again. Everyday Janes and Joes are souring on artificial intelligence, not for any of the now almost clichéd anti-AI reasons, but after everyday unsatisfactory encounters with their doctors, banks, and any number of the other institutions and business that they deal with.

As I said in that post about Apple,

I also think Apple and the other tech companies need to pay attention to the warning signs that are starting to bubble up about Artificial Intelligence. I think most of the growing distaste of AI comes not from what these tech companies are offering on computing platforms, but from the day to day encounters people are experiencing in their daily lives as more and more non-tech companies roll out versions of AI support. The way I’m hearing and feeling it, jokes and complaints about AI at holiday gatherings this year are starting to compete in numbers with ones about government and politics.

Because money rules the roost, most of the conversations we hear about Artificial Intelligence center on how much money is being spent propping up and expanding the bubble that is keeping a sagging economy afloat like a hot balloon on a cloudy day. There’s only so much liquefied propane in any tank once things lift off.

Here’s the thing about holiday family gatherings. I can’t remember one when conversations didn’t at some point offer up a “you’ve got to try this” recommendation or some sort of eye-grabbing new thing or trend that captured attention along with the usual complaints and grievances. But AI-negative conversations seemed to take precedence on the grievance side of the ledger this year.

Everyday folks don’t care about who wins the AI technology race or who has the best on device AI or how many tokens a system offers. They care about getting results in less time and more so, getting it done with a human they can talk to, not a robot in a chat window. So far based on the jokes, swearing and condescending attitudes I’m hearing (anecdotally, I admit) everyday folks aren’t buying the pitch, but they’re getting closer to picking up the tar.

We can talk about data centers, job efficiencies and job losses, chatbots, AI slop, and scientific advancements all day long, but when everyday folks on the ground develop a distaste for what you’re selling and turn your efforts into the butt of a joke, eventually you need to discount or clear out the inventory no matter how many data center servers you pop up.

Even so, perhaps that’s the aim of the A.I. purveyors. If they salt the fields with enough of their product to the point that everyone condescendingly abides it the way they do government, it may not matter if it doesn’t offer any harvest that yields nutrition, just that it yields a ubiquitous tolerance.

(Image from Andres De Santis on Unsplash)

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

New Titles Now Available on Public Domain Day 2026

Boop Oop A Doop

As every year turns into a new one so too do many creative properties enter the public domain on what’s called Public Domain Day. Books, films, sound recordings, and even cartoon characters worm their way out from under U.S. copyright protection and become free to copy, share and repurpose.

This year’s crop includes William Faulkner’s As I Lay Dying, Dashiell Hammett’s The Maltese Falcon, the first four Nancy Drew books, Agatha Christie’s The Murder at the Vicarage. and the movies All Quiet On The Western Front, Animal Crackers, and The Blue Angel among others. Edna Ferber’s book Cimarron and the Academy Award winning film adaptation of it also became available. Songs like I Got Rhythm, I’ve Got a Crush On You, and Embraceable You are a few of the tunes. Sound recordings now available are from 1925, while other categories are from 1930.

The Duke University Center for the Study of the Public Domain chronicles what’s newly available in the public domain each year and you can see fuller descriptions here.

There are some catches to some of the releases, especially as regards to cartoon characters. The original versions, sometimes with different names and likenesses than they have later been associated with are what are now available, while later more familiar iterations remain under copyright. Betty Boop is one such example grabbing the headlines this year, but that character looked quite different in its original characterization as a dog with floppy ears than what most now recall. See the center of the image above to show the difference and see the original character in the video below.

(Image from Duke University Center for the Study of Public Domain)

Sunday Morning Reading

Sharing thoughts about big ideas and little things

Sunday Morning Reading is back from a two-week hiatus in which we watched the grandkids while their parents began moving into what will be their new house after the first of the year. It was a big deal featuring lots of little things with the little ones. As usual the column this week presents some interesting reading and writing that I think worth sharing. Big topics side by side with little things.

As the Christmas season I knew growing up begins to wind down and everyone begins gearing up for the New Year, I ran across Matthew Cooper’s Why We Need A New Dickens. He makes a good argument, but in my experience everyone loves reading what Dickens chronicled, but somehow it never really catches on.

Keeping somewhat in the Christmas vein The Guardian View On Far-Right Perversions Of The Christmas Message: Promoting A Gospel Of Hate by the Guardian’s editorial department hits its target, but in a glancing blow that proves my point from the link above.

NatashaMH takes on The Great Wall Of Honesty with blunt truths, bear hugs, and a bit of resilience.

JA Westenberg points out that we never pay much attention to the tech folks who do the grunt work behind the scenes to keep things running in The Rime Of The Ancient Maintainer. That’s the little story behind most of the big things we take for granted.

Illustrator Lauren Martin writes On The Pitfalls Of Saying Yes To Everything. Hat tip to Stan Stewart for this one.

I don’t usually link to book reviews in this column, but this one by Dorian Lynskey of Sven Beckert’s book Capitalism: A Global History made me buy the book. Check out Capitalism by Sven Beckert Review — An Extraordinary History Of The Economic System That Control Our Lives. (FWIW there are no affiliate links on this site.)

Speaking of the little things, David Todd McCarty enjoys The Casual Comfort Of Champagne And French Fries.

This piece by Josh Marshall has been sitting in my Sunday Morning Reading queue during the aforementioned hiatus and it’s certainly lost none of its luster with time. Check out Will The 21st Century Nabobs Win Their War On Public Accountabilty?

I’ve followed and linked to a number of Denny Henke’s posts about how he’s changing his personal computing habits this year. His 2025 End Of Year Personal Computing Check-In is worth a read even if you haven’t been paying attention up until now.

Neil Steinberg notices things big and small and occasionally writes about those he hasn’t seen in a while. Check out his observations on seeing an Armored Car.

And to close out this week and this year’s Sunday Morning Reading, here’s a piece that good friend Sumocat linked to that is indeed an obituary. One worth a look even if you never noticed or took for granted what the deceased created, The Moylan Arrow. Take a look at The Inventor Of The Little Arrow That Tells You What Side The Fuel Filler Is On Has Died by Daniel Golson.

It’s the little things that make a difference in this big world. Have a happy turn of the New Year.

If you’re interested in just what the heck Sunday Morning Reading is all about you can read more about the origins of Sunday Morning Reading here. If you’d like more click on the Sunday Morning Reading link in the category column to check out what’s been shared on Sunday’s past. You can also find more of my writings on Medium at this link, including in the publications Ellemeno and Rome.

Apple’s Customer Support Weaknesses

Closing holes in customer support

The story from Paris Buttfield-Addison about losing 20 years of his digital life due to a hacked gift card broke last week when I was watching my grandkids. I was able to follow along but didn’t have time to comment, but it certainly flashed me back to some issues I have had with Apple in the past. The good news is that it appears that someone from Apple’s Executive Relations solved the issue.

If you aren’t up on the story the quick summary is that Paris Buttfield-Addison attempted to redeem a $500 Apple Gift Card he had recently purchased from a third party retailer. The card had been tampered with. Apple’s system saw it as problematic and disabled his 25-year old account. After frustrating attempts to resolve the situation Buttfield-Addison blogged about his situation, which was picked up by much of the Apple press. That in turn prompted action which escalated the situation to the Executive Relations Team. You can read all about it here.

As I said, the good news is that the account was eventually restored.

The bad news is that it took the pressure from exposure online to solve the issue. What’s good is that the story was picked up enough to generate that pressure. Often that’s not the case.

I can testify to that from two events in my Apple experiences. Both of which required escalation to the executive level. The second one requiring intervention from Craig Federighi after I had all but given up hope. You can read about that adventure here. It took quite a while to get that issue resolved, one that lasted through several operating system revisions.

The worse news is that increasingly if you have an issue with Apple (or any other large company for that matter) that falls outside their prescribed systems of support you really have to be either lucky or damned persistent to get a resolution. There’s an old saying that if you have one employee you have an employee problem. That applies to customers also. If you have one, you have a customer relations problem. To be fair in a company as large as Apple it has to be tough to mitigate these kind of issues given the very large number of users.

But if you smash those old sayings about employees and customers together the resolution dynamic can easily become untenable. It shouldn’t. The fact that large companies have to have an Executive Relations Team speaks to failures in management. Anyone remember Comcast Cares on Twitter? Great that it existed. An admitted failure that it had to.

When a company anticipates potential breakdowns and devotes resources to solving problems its existing customer support systems can’t handle, the dog is chasing its tail. One has to assume the resources devoted to Executive Relations Teams solving issues that regular customer support systems can’t must be less expensive than addressing the flaws in existing customer support mechanisms. At least I hope that’s the case. The alternative is that a company just doesn’t care.

To be fair, there will obviously be issues that can’t be anticipated that require some method of higher level oversight to be corrected. Customers can only hope that leads to better support further down the line once an out of the ordinary problem arises. Unique problems crop up all the time and rules and regulations get changed to deal with them. But setting up barriers to problem solving creates its own set of problems.

With more and more companies adopting AI solutions to help with customer service and support, it makes one wonder if we’ll end up with AI Executive Relations Teams made up of AI engines solving problems AI support created in the first place. But I imagine it will fall back to humans.

Assuming you can reach one without needing allies in the media to help make your case.

Time Names Architects of AI As 2025 Person of the Year

Hype masters of the Year

There was a time when I used to buy Time Magazine’s rationale for naming someone Person of the Year. The rationale always was the person or persons chosen had the most impact during the year, whether for good or ill. I’ve changed my perspective on that, long before this year’s choice.

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This year Time Magazine named The Architects of AI as the 2025 Person of the Year.

As Time puts it:

This is the story of how AI changed our world in 2025, in new and exciting and sometimes frightening ways. It is the story of how Huang and other tech titans grabbed the wheel of history, developing technology and making decisions that are reshaping the information landscape, the climate, and our livelihoods. Racing both beside and against each other, they placed multibillion-dollar bets on one of the biggest physical infrastructure projects of all time. They reoriented government policy, altered geopolitical rivalries, and brought robots into homes. AI emerged as arguably the most consequential tool in great-power competition since the advent of nuclear weapons.

There’s no denying the individuals Time lists have had an impact. In my opinion, the list leans decidedly into the “for ill” column. You can’t argue that these folk have certainly created a new economy with all of the yet to be fulfilled promises. But, at some point there needs to be something real underneath the hype. For better or worse, and however these promises may or may not be fulfilled, I’d love to be around a few decades from now to see how the ledger balance that describes what good may have come from AI versus what bad things it left in its wake totals up.

But if any or all of the promises come true, I doubt the AI accountants will ever show us that math.

Perhaps it’s the advent of the holiday season. Perhaps it’s that I’m just not that keen on Artificial Intelligence. But I’d rather see a focus on folks who have actually done tangible good for the world rather than folks who, to this point, have only made bundles of money promising a future that may in the end turn out to be what I suspect will be just another unfulfilled promise.

While I get the intention, I also find it darkly portentous that Time includes a “Ask me anything” chatbot that follows you along the webpage as you scroll through to read the article.

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To be fair, Time does point out some of the bad things already associated with Artificial Intelligence in the article. There are a growing number of those these days, but eventually eyeballs will pass them by in the same way folks eventually look past the ever present news of gun violence. Those sitting on that girder in the photograph are counting on that.

I’m guessing future Person of the Year selections will most likely be chosen by AI, and will whitewash most of that out of the accompanying articles.

Who Knows What To Believe?

Believe it or not

Who knows what to believe these days. Pick a topic. Politics. Tech. AI. Sports. Culture. Doesn’t matter. There’s enough different opinions that want to be facts that you can pick any position on any topic and find others who will believe as you do. When you can manufacture enough belief in anything, is anything worth believing?

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The sad news is we’ve reached a point where facts don’t matter. What matters is how well whatever passes for facts can be sold. Attract enough buyers or investors and you’ve created a wave. Or perhaps a bubble.

The reason for this post is some interesting back and forth I had with former colleagues who’ve jumped all in on the AI bandwagon with what I’ve characterized as blind enthusiasm.

Of course they aren’t the only ones. Thus the bubble.

I’ve pointed them to some reading that I doubt they’ll read. And I’m going to point to one of those pieces here.

Cory Doctorow is working on his next book and has posted a preview of thinking that he delivered in a recent speech. HIs next book is called The Reverse Centaur’s Guide To Life After AI. I think you’ll find reading the text of his speech informative. I hope my colleagues do. I hope a lot of folks do.

(Image from MediaMag on Shutterstock)

Sunday Morning Reading

Hands on with playwrights, movies, smart toilets, and a discomforting rooster

Another Sunday. More snow overnight. More shoveling later. The holidays creep closer or perhaps they’re already here, given that grandpa mode has kicked into high gear. Started writing a new play out of the blue yesterday. I have no idea why, but it just tumbled out of my brain on to the screen via the keyboard. Time to share some Sunday Morning Reading. Read as you will, even if it’s on a smart toilet.

I often save the softer pieces for later in this column, but I’ll lead today with David Todd McCarty’s Christmas Means Comfort. Tell that to the rooster.

The world lost a treasure this week with the passing of architect Frank Gehry. Lee Bray writes a nice obituary and tribute. Check out Architect Frank Gehry Who Designed Millennium Park’s Pritzker Pavillion and Foot Bridge Dies at 96.

Samuel Beckett’s Hands is a terrific piece by Rob Tomlinson about, well it’s about Samuel Beckett’s hands and how Dupuytren’s contracture may have influenced not just how, but what he wrote, given that Beckett always begin his writing with pen and paper.

While I’m sharing stories about playwrights, the movie Hamnet is garnering lots of attention and accolades. (I haven’t seen it yet.) Based on Maggie O’Farrell’s excellent novel of the same name, Hamnet mostly follows accepted scholarship that William Shakespeare wrote Hamlet while grieving the death of his son, Hamnet. (At the time, the two names were practically interchangeable.) As with most things Shakespeare, there’s generally accepted knowledge and there are always those who challenge it. James Shapiro takes a look at The Long History of the Hamnet Myth.

And while I’m sharing stories about movies, take a look at Susan Morrison’s piece on How Noah Baumbach Fell (Back) In Love With The Movies.

I linked earlier this week to a piece by Phillip Bump called There Are Limits to the Hitler-Trump Comparison. Just Ask These Historians. I don’t disagree with the thesis. I just think it stops short in the way most history usually does.

Rory Rowan and Tristan Sturm write that Peter Thiel’s Apocalyptic Worldview Is A Dangerous Fantasy. Here’s hoping this first draft of our current history proves lasting.

There’s been much talk about all things military recently given how the current administration is tossing away most of what we believe the military stands for as easy as my grandson tosses away toy soldiers. Carrie Lee says The Soldier In The Illiberal State Is A Professional Dead End. I concur. Sadly.

In the wake of the cataclysm that was Twitter, social media is essentially a messy muddle these days with users continuing to migrate from one platform to another seeking some sort of place that feels comfortable enough to share and often discomfort others. Ian Dunt writes what he calls a love letter to one platform with Thank God for Bluesky.

Smart toilets were in the news this week. I actually got to see and use one at a Christmas party last night. All I could think about while doing my business was this piece by Victoria Song called Welcome To The Wellness Surveillance State.

And to conclude this week, Amogh Dimri informs us that the Oxford University Press has chosen Rage Bait as 2025’s Word of the Year. Dimiri thinks it’s a brilliant choice. I guess it begs the question, if we’re angry enough to rage, is it really baiting?

Sunday Morning Reading

Winter is coming. Or is it already here?

It’s a snowy Sunday after the Thanksgiving holiday here in Chicago. The Chicago Bears have already played this week’s game, beating the Philadelphia Eagles on Friday, sending the town into a tizzy before it got covered in a Saturday snowfall. So it feels like the perfect day to settle in and do a little Sunday Morning Reading after the shoveling and snow blowing move stuff around. Bitch of it is, the stuff still has to melt. Let’s take a look.

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Humorist Emily Bressler has a frighteningly funny piece of satire that I think sums up the chilling undercurrents in so much of what we’re living through at the moment in I Work For An Evil Company, But Outside Work, I’m Actually A Really Good Person.

Winter may be a few weeks away officially, but in Chicago, it feels like it’s here already this weekend. Actually the metaphor feels like it’s been too close for comfort for quite some time. The U.S. might be sinking ships in warmer waters threatening an invasion of Venezuela, but the Danes haven’t forgotten threats in colder climes and have been preparing. Miranda Bryant spells it out in Denmark Sets Up ‘Night Watch’ To Monitor Trump After Greenland Row.

Theaters and other arts organizations are feeling quite a chill in this inhospitable political climate these days. Adam Harrington is Taking The Temperature Of Theater In Chicago: Distress As Venues Fall, But Optimism Driving By A Vibrant Community.

Speaking of theater, Mathew Ingram takes a look at the ritualized charades that happen after a tech company gets called on the carpet for being evil in What Did Mark Zuckerberg Know And When Did He Know It? These performance art pieces happen all too frequently, regardless of venue. The audience never buys it. So why do these unfunny farces continue?

If we survive the Artificial Intelligence tsunami the next big thing that’s been the next big thing for quite some time will be when quantum computing actually turns into something. I imagine it’ll all be lumped in together as all of these waves crash ashore with the same promises. The Swinburne University of Technology asks the question If Quantum Computing Is Solving ‘Impossible’ Questions, How Do We Know They’re Right?

Josh Marshall takes a look at The Surreal Madness Of The AI Boom. I’m not sure I’d call it surreal, but it’s certainly something other than real. Otherwise, why would folks like Laura J. Nelson be chronicling how Tech Titans Amass Multimillion-Dollar War Chests To Fight AI Regulation. (Hint, when you have to play that kind of expensive defensive game, you’re trying to hide the ball, not advance it.)

NatashaMH provides a quilted farewell in a touching remembrance of a friend who passed too soon. Her closing line of My Best Friend Wrapped In Peace, “be safe in winter till summer arrives again,” chills and thaws in the same breath.

To close out this snowy holiday weekend, Neil Steinburg gives us a short piece titled simply, Home. Read it. Whether you’re home, on your way there, or returning to it.

Sunday Morning Reading

Politics, the arts, a little snow, and the end of an era

It’s a Sunday and Fall is homing in on Winter as the first snow of the season hits Chicago this morning. Perfect time for a little Sunday Morning Reading featuring some interesting stories about the arts, AI, and home.

As the first flakes of this winter of discontent fall, two interesting reads highlight some of the chaos the art-less U.S administration is inflicting on the American arts scene, specifically The Kennedy Center. Shawn McCreesh takes a look at the damage being done in The Kennedy Center Crackup.

Meanwhile, Charlotte Higgins reports that the Washington National Opera May Move Out Of The Kennedy Center Due to Trump ‘Takeover.’ I’m here to tell you that while what’s happening on the banks of the Potomac may feel very inside the beltway, the repercussions are being felt in the boardrooms of arts organizations across the country.

The above, like most of our news of late, is certainly not something to laugh at. That doesn’t mean we shouldn’t find ways to laugh at the incompetent, ignorant and dangerous players wreaking havoc in their wake. Laughter gets under their all too thin skins, no matter how made up or stretched too tight by surgery. Mike Monteiro offers up How To Point At Fascists And Laugh.

NatashaMH, far too young to worry about being old, takes a look at creating art as she nears the mid-century mark in I Don’t Paint For Your Sofa. Youngsters these days.

Art and politics might be an unholy mix in dangerous times like these, but there’s another foul concoction brewing. Adam Willems points to An ex-Intel CEO’s Mission To Build A Christian AI: ‘Hasten The Coming of Christ’s Return.’ If you ask me these folks wishing for these kind of end times have really missed the points. All of them.

Continuing on the AI front there seems to be a bit of weakening in the walls of what most concede is an economic bubble. The cliché is that bubbles pop. Those that don’t, just disappear as they float away. Ben Thompson takes a look at what happens in either case in The Benefits of Bubbles.

Home is where hearts are and often places you can’t return back to. I’ve lived both. Chris Andrei is Searching For The Elusive Feeling Of Home.

With the weather changing and snowflakes falling out my window, there’s a passage of time marker about to be set. The Farmers’ Almanac is about to shut down. Growing up in rural America there were only two publications that everyone I knew received in the mail. It was always a big deal in our house when my dad, who was the postmaster, brought those home. The Sears Catalog and The Farmer’s Almanac. The Sears Catalog is long gone. The 2026 edition of the latter will be its last. Grace Snelling takes a look back and ahead in After More Than 200 Years, The Farmers’ Almanac Is Shutting Down For Good.

Returning to where this week’s column began, the arts, Jack Rodolico’s The Blue Book Burglar examines how New York’s once vaunted Social Register, was not only a destination that social climbers desired to be included in, but was also a hit list for the country’s hardest working art thief. I just don’t understand how the current thieves doing today’s pillaging have it so damn easy.

Smartphone Makers Need To Make Delete and Report Spam Buttons A Priority

Time to end the phone spam game

I’ve written about the changes Apple made to the Phone app before. I’m writing about it again. Apple, other smartphone makers, and the telecommunications companies need to make detecting and deleting spam calls and texts more of a priority. Yes, there’s been some progress but to call it incremental is to insult the idea of incrementalism.

Apple now sends unwanted calls to a sort of purgatory. If they’ve been already identified as spam you may never see them thanks to the new features, unless you check for them. If it’s a new phone call you will have the opportunity to banish it yourself.

It’s an improvement, but it still takes too much effort.

For example if you receive an unwanted call, you see this screen:

New Shareshot.

Unless you know to hit the delete button or to slide the number to the left for more options the design of the screen offers you only the two options, Delete and Mark as Known. Nothing on the screen gives you any indication on how to mark or delete the call as spam.

Tapping on the Delete button gives you the following options

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Swiping to the left reveals the following icons with the orange one giving you the option to block the number.

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My suggestion would be to design that first screen so deleting and blocking spam calls was a first page priority instead of having to make an additional tap or swipe to get rid of the number. If you asked me, in an age when spam calls are so prevalent I’d put a Block and Report screen on the main screen when a call comes in.

I also wonder why if I delete, block, and report a number as spam the number hangs around in a list, forcing me to use an edit function to actually get them off my phone. It feels very email like, reminiscent of having to check your spam folder if you think you haven’t received a message. But in these cases, the number as already been identified as such.

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Apple has shown that it wants to help with the improvements I wrote about in an earlier post. Apple and other smartphone makers need to go further in helping us rid our phones of these unwanted annoyances.

Of course the telecommunications companies can do better here too. Spam filtering uses databases they maintain of phone numbers reported as spam. All well and good. But if you’ve already identified them as a spammer, don’t let the number make the call or send the text in the first place.