Chatbots, Pins, and Other Talking Distractions

The world of talking to chatbots just isn’t for me

In the end everything boils down to a question of taste or a matter of preference. In the beginning everything bubbles up in a hot tub with the jets on high. That’s kind of how I’m viewing all the bubbling around chatbots, AI Pins , possible AI earbuds, AI glasses, and any other kind of method or gadget folks are devising to talk to computers — those with screens, and those without.

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Apple rumors popping like champagne corks are going to turn up the heat on discussions about chatbots, especially since Apple had been previously saying they weren’t interested in creating a chatbot for its Apple Intelligence portfolio. Fortunately most of those discussion will be between humans.

Mark Gurman reports that we’ll see changes to what we currently think of as Siri this spring, but stay tuned for a revamped version that offers the back and forth conversational approach that existing chatbots offer, codenamed Campos,  later this year.

Almost simultaneously, MacWorld reports that Apple employees are being encouraged to use a chatbot called Enchanté in their work. So, it sounds like Apple is seeding the ground for what’s to come.

For the record, I’m not big on voice computing. Yes, I use my Apple Watch to ask Siri to set a reminder or send a text message, but that’s about the extent of what my experimenting with voice computing has boiled down to.

I’ve tried some of the existing chatbots on smartphones and on computers, and I’ve been in the company of others who enjoy using voice as their primary method of interacting with smartphones. I don’t begrudge anybody using voice as their input method if that’s their preference, and I certainly don’t if it makes computing accessible to those who can’t type. But it’s just not for me.

Part of it is I find myself being more accurate when I can type, and part of it is the social aspect. While microphone technology continues to improve to allow better pickup in noisy environments I find it awkward when someone pulls out their smartphone and starts talking to it with others around. I feel compelled to silence myself while they are doing so. I couldn’t imagine using it in my theatre work, compared to using an iPad with pen to take notes, because my talking would be distracting to everyone else in the rehearsal hall. Goodness knows being in a room with small children laughing/crying/talking at the top of their lungs doesn’t strike me as a suitable environment.

I spent a good portion of this fall watching the Chicago Bears on their improbable run, while texting back and forth on several chains with my nephews and others. I can’t imagine doing that in my local sports pub trying to do so via voice input.

I won’t get into a conversation about how some are using existing chatbots for social interactions like therapy and companionship except to say that I’m guessing if those trends continue as voice input as chatbots proliferate, we’ll eventually see similar reactions to curtail that type of usage similar to what we saw back in the day about decreasing smartphone and screen time usage.

There are some interesting questions out there though. OpenAI has already announced its inevitable move into advertising for ChatGPT. I’m sure the others aren’t far behind. I’m not sure how viable advertising really is in a voice chat environment, whether it’s a smartphone, pin, or set of headphones. I certainly wouldn’t want a “conversation” interrupted with an ad. Amazon certainly doesn’t seem to have come close with its Alexa products.  To my way of thinking, ads in chatbot conversations will give new meaning to the clichés about intrusive advertising.

I’m also of the opinion that while the non-smartphone AI devices might be clever gadget accessories, I don’t see them ever replacing smartphones or significantly denting that market. Too much of everyday life has become so inextricably linked to smartphone usage that requires a screen that I just don’t see voice chatbots replacing it. Someday your voice may be your password, but I think we’re a long ways off from that for interacting with the businesses and other institutions we deal with daily.

But who knows where this is all headed. Quite frankly, I don’t think anybody does. Including the chatbots.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

“Then No Line Exists”

Musk’s Grok has erased them all

I recently linked to Eizabeth Lopatto’s excellent and scathing article pointing fingers at Apple and Google for continuing to allow Elon Musk’s Grok AI to undress without consent adults and children. Calling Tim Cook and Sundar Pichai cowards in the headline on this issue is, in my opinion, table stakes and will be until they take public action and actually apologize for violating their own rules and the privacy of the users that pump money into their bank accounts.

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Following that up I’m linking to another excellent article on the topic from Charlie Warzel and Matteo Wong, published in the Atlantic. The headline is strong, saying Elon Musk Cannot Get Away With This. The article is stronger still. Yet, the sad reality is that he already has, and even if Cook and Pichai suddenly change direction, the damage has already been done. Like the political figures they have bent knees to, they won’t be able to find a mirror to look in that won’t reflect their cowardice back at them.

Hiding under their respective rocks, both Cook and Pichai have let Musk turn this from a ruinous troubling feature into a paid premium feature, which is not only ridiculous but makes a mockery of both Apple and Google. I’ve already said that any X users who still hang onto that platform are just as culpable.

But then that’s the world we live in. We ignore the horrible nature of what’s unfolding in front of our faces. So many demons have flown out of this era’s Pandora’s Box we find ourselves it is impossible to count them, much less have any hope of banishing them. But then, that’s what the demons are counting on. As the article says:

This crisis is an outgrowth of a breakneck information ecosystem in which few stories have staying power. No one person or group has to flood the zone with shit, because the zone is overflowing constantly. People with power have learned to exploit this—to weather scandals by hunkering down and letting them pass, or by refusing to apologize and turning any problem into a culture-war issue.

As Warzel and Wong also say, “the silence says everything.”

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

Apple’s New Siri Will Be Google’s Gemini

Giving Up The Chase

In news you wouldn’t need AI to hallucinate, Apple and Google  in a joint statement to CNBC announced that Apple will be using Google’s Gemini to power Apple’s long anticipated and delayed New Siri in a multi-year deal.

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You can call it a surrender. It is. You can call it an admission of failure. It is. Even if Apple rarely admits mistakes.

Stating that the new models will continue to run on Apple’s private cloud compute in a joint statement, (published on Google’s news blog and to my knowledge not in any Apple press release), the statement said,

Apple and Google have entered into a multi-year collaboration under which the next generation of Apple Foundation Models will be based on Google’s Gemini models and cloud technology. These models will help power future Apple Intelligence features, including a more personalized Siri coming this year.

After careful evaluation, Apple determined that Google’s Al technology provides the most capable foundation for Apple Foundation Models and is excited about the innovative new experiences it will unlock for Apple users. Apple Intelligence will continue to run on Apple devices and Private Cloud Compute, while maintaining Apple’s industry-leading privacy standards.

Given the delay in releasing the promised and once heralded update to Siri, this isn’t really news and  has been thought to be the path Apple would adopt for quite some time. Speculation is that users might see this as early as this spring, but I’m still thinking it won’t roll out until WWDC 2026 this summer.

For what it’s worth, the statement to business network CNBC tells everyone who the audience is for this news that isn’t news and I’m guessing the complete retrenchment from Apple’s initial endeavors to try and create a AI powered Siri is quite a blow and the fallout won’t blow over soon.

Saying “Apple determined…” is quite some shade from Google, even in a joint statement.

I doubt this is the end of this saga, but in the end, does this really matter? Who knows. But given the C-suite shakeups at Apple, whatever happened with Apple Intelligence and New Siri has changed how iPhone users, investors, and probably a bot or two view Apple going forward.

For future curiosity purposes it will be interesting to see how Apple’s New Siri/Gemini will respond if someone prompts it to generate a summary of this news.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

Souring On Artificial Intelligence

The new butt of family holiday jokes

There’s an interesting article in the New York Times called Why Do Americans Hate A.I.? The article goes through the litany of some of the bugaboos just about anyone can recite from memory these days: jobs, trust, and agency. As fast as Artificial Intelligence has dominated the conversation, warnings about the pitfalls have run side by side in what I think resembles a barefooted three-legged sack race over broken glass.

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Over the holidays at what seemed like an infinite number of family gatherings I picked up on some interesting themes that I mentioned in my end of year post about all things Apple that I think is worth calling out here again. Everyday Janes and Joes are souring on artificial intelligence, not for any of the now almost clichéd anti-AI reasons, but after everyday unsatisfactory encounters with their doctors, banks, and any number of the other institutions and business that they deal with.

As I said in that post about Apple, 

I also think Apple and the other tech companies need to pay attention to the warning signs that are starting to bubble up about Artificial Intelligence. I think most of the growing distaste of AI comes not from what these tech companies are offering on computing platforms, but from the day to day encounters people are experiencing in their daily lives as more and more non-tech companies roll out versions of AI support. The way I’m hearing and feeling it, jokes and complaints about AI at holiday gatherings this year are starting to compete in numbers with ones about government and politics.

Because money rules the roost, most of the conversations we hear about Artificial Intelligence center on how much money is being spent propping up and expanding the bubble that is keeping a sagging economy afloat like a hot balloon on a cloudy day. There’s only so much liquefied propane in any tank once things lift off.

Here’s the thing about holiday family gatherings. I can’t remember one when conversations didn’t at some point offer up a “you’ve got to try this” recommendation or some sort of eye-grabbing new thing  or trend that captured attention along with the usual complaints and grievances. But AI-negative conversations seemed to take precedence on the grievance side of the ledger this year.

Everyday folks don’t care about who wins the AI technology race or who has the best on device AI or how many tokens a system offers. They care about getting results in less time and more so, getting it done with a human they can talk to, not a robot in a chat window. So far based on the jokes, swearing and condescending attitudes I’m hearing (anecdotally, I admit) everyday folks aren’t buying the pitch, but they’re getting closer to picking up the tar.

We can talk about data centers, job efficiencies and job losses, chatbots, AI slop, and scientific advancements all day long, but when everyday folks on the ground develop a distaste for what you’re selling and turn your efforts into the butt of a joke, eventually you need to discount or clear out the inventory no matter how many data center servers you pop up.

Even so, perhaps that’s the aim of the A.I. purveyors. If they salt the fields with enough of their product to the point that everyone condescendingly abides it the way they do government, it may not matter if it doesn’t offer any harvest that yields nutrition, just that it yields a ubiquitous tolerance.

(Image from Andres De Santis on Unsplash)

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

New Titles Now Available on Public Domain Day 2026

Boop Oop A Doop

As every year turns into a new one so too do many creative properties enter the public domain on what’s called Public Domain Day. Books, films, sound recordings, and even cartoon characters worm their way out from under U.S. copyright protection and become free to copy, share and repurpose.

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This year’s crop includes William Faulkner’s As I Lay Dying, Dashiell Hammett’s The Maltese Falcon, the first four Nancy Drew books, Agatha Christie’s The Murder at the Vicarage. and the movies All Quiet On The Western Front, Animal Crackers, and The Blue Angel among others. Edna Ferber’s book Cimarron and the Academy Award winning film adaptation of it also became available. Songs like I Got Rhythm, I’ve Got a Crush On You, and Embraceable You are a few of the tunes.  Sound recordings now available are from 1925, while other categories are from 1930.

The Duke University Center for the Study of the Public Domain chronicles what’s newly available in the public domain each year and you can see fuller descriptions here.

There are some catches to some of the releases, especially as regards to cartoon characters. The original versions, sometimes with different names and likenesses than they have later been associated with are what are now available, while later more familiar iterations remain under copyright. Betty Boop is one such example grabbing the headlines this year, but that character looked quite different in its original characterization as a dog with floppy ears than what most now recall.  See the center of the image above to show the difference and see the original character in the video below.

 

(Image from Duke University Center for the Study of Public Domain)

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

Sunday Morning Reading

Sharing thoughts about big ideas and little things

Sunday Morning Reading is back from a two-week hiatus in which we watched the grandkids while their parents began moving into what will be their new house after the first of the year. It was a big deal featuring lots of little things with the little ones. As usual the column this week presents some interesting reading and writing that I think worth sharing. Big topics side by side with little things.

As the Christmas season I knew growing up begins to wind down and everyone begins gearing up for the New Year, I ran across Matthew Cooper’s Why We Need A New Dickens. He makes a good argument, but in my experience everyone loves reading what Dickens chronicled, but somehow it never really catches on.

Keeping somewhat in the Christmas vein The Guardian View On Far-Right Perversions Of The Christmas Message: Promoting A Gospel Of Hate by the Guardian’s editorial department hits its target, but in a glancing blow that proves my point from the link above.

NatashaMH takes on The Great Wall Of Honesty with blunt truths, bear hugs, and a bit of resilience.

JA Westenberg points out that we never pay much attention to the tech folks who do the grunt work behind the scenes to keep things running in The Rime Of The Ancient Maintainer. That’s the little story behind most of the big things we take for granted.

Illustrator Lauren Martin writes On The Pitfalls Of Saying Yes To Everything. Hat tip to Stan Stewart for this one.

I don’t usually link to book reviews in this column, but this one by Dorian Lynskey of Sven Beckert’s book Capitalism: A Global History made me buy the book. Check out Capitalism by Sven Beckert Review — An Extraordinary History Of The Economic System That Control Our Lives. (FWIW there are no affiliate links on this site.)

Speaking of the little things, David Todd McCarty enjoys The Casual Comfort Of Champagne And French Fries.

This piece by Josh Marshall has been sitting in my Sunday Morning Reading queue during the aforementioned hiatus and it’s certainly lost none of its luster with time. Check out Will The 21st Century Nabobs Win Their War On Public Accountabilty?

I’ve followed and linked to a number of Denny Henke’s posts about how he’s changing his personal computing habits this year. His 2025 End Of Year Personal Computing Check-In is worth a read even if you haven’t been paying attention up until now.

Neil Steinberg notices things big and small and occasionally writes about those he hasn’t seen in a while. Check out his observations on seeing an Armored Car.

And to close out this week and this year’s Sunday Morning Reading, here’s a piece that good friend Sumocat linked to that is indeed an obituary. One worth a look even if you never noticed or took for granted what the deceased created, The Moylan Arrow. Take a look at The Inventor Of The Little Arrow That Tells You What Side The Fuel Filler Is On Has Died by Daniel Golson.

It’s the little things that make a difference in this big world. Have a happy turn of the New Year.

If you’re interested in just what the heck Sunday Morning Reading is all about you can read more about the origins of Sunday Morning Reading here. If you’d like more click on the Sunday Morning Reading link in the category column to check out what’s been shared on Sunday’s past. You can also find more of my writings on Medium at this link, including in the publications Ellemeno and Rome.

Apple’s Customer Support Weaknesses

Closing holes in customer support

The story from Paris Buttfield-Addison about losing 20 years of his digital life due to a hacked gift card broke last week when I was watching my grandkids. I was able to follow along but didn’t have time to comment, but it certainly flashed me back to some issues I have had with Apple in the past. The good news is that it appears that someone from Apple’s Executive Relations solved the issue.

If you aren’t up on the story the quick summary is that Paris Buttfield-Addison attempted to redeem a $500 Apple Gift Card he had recently purchased from a third party retailer. The card had been tampered with. Apple’s system saw it as problematic and disabled his 25-year old account. After frustrating attempts to resolve the situation Buttfield-Addison blogged about his situation, which was picked up by much of the Apple press. That in turn prompted action which escalated the situation to the Executive Relations Team. You can read all about it here.

As I said, the good news is that the account was eventually restored.

The bad news is that it took the pressure from exposure online to solve the issue. What’s good is that the story was picked up enough to generate that pressure. Often that’s not the case.

I can testify to that from two events in my Apple experiences. Both of which required escalation to the executive level. The second one requiring intervention from Craig Federighi after I had all but given up hope. You can read about that adventure here. It took quite a while to get that issue resolved, one that lasted through several operating system revisions.

The worse news is that increasingly if you have an issue with Apple (or any other large company for that matter) that falls outside their prescribed systems of support you really have to be either lucky or damned persistent to get a resolution. There’s an old saying that if you have one employee you have an employee problem. That applies to customers also. If you have one, you have a customer relations problem. To be fair in a company as large as Apple it has to be tough to mitigate these kind of issues given the very large number of users.

But if you smash those old sayings about employees and customers together the resolution dynamic can easily become untenable. It shouldn’t. The fact that large companies have to have an Executive Relations Team speaks to failures in management. Anyone remember Comcast Cares on Twitter? Great that it existed. An admitted failure that it had to.

When a company anticipates potential breakdowns and devotes resources to solving problems its existing customer support systems can’t handle, the dog is chasing its tail. One has to assume the resources devoted to Executive Relations Teams solving issues that regular customer support systems can’t must be less expensive than addressing the flaws in existing customer support mechanisms. At least I hope that’s the case. The alternative is that a company just doesn’t care.

To be fair, there will obviously be issues that can’t be anticipated that require some method of higher level oversight to be corrected. Customers can only hope that leads to better support further down the line once an out of the ordinary problem arises. Unique problems crop up all the time and rules and regulations get changed to deal with them. But setting up barriers to problem solving creates its own set of problems.

With more and more companies adopting AI solutions to help with customer service and support, it makes one wonder if we’ll end up with AI Executive Relations Teams made up of AI engines solving problems AI support created in the first place. But I imagine it will fall back to humans.

Assuming you can reach one without needing allies in the media to help make your case.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

Time Names Architects of AI As 2025 Person of the Year

Hype masters of the Year

There was a time when I used to buy Time Magazine’s rationale for naming someone Person of the Year. The rationale always was the person or persons chosen had the most impact during the year, whether for good or ill. I’ve changed my perspective on that, long before this year’s choice.

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This year Time Magazine named The Architects of AI as the 2025 Person of the Year.

As Time puts it:

This is the story of how AI changed our world in 2025, in new and exciting and sometimes frightening ways. It is the story of how Huang and other tech titans grabbed the wheel of history, developing technology and making decisions that are reshaping the information landscape, the climate, and our livelihoods. Racing both beside and against each other, they placed multibillion-dollar bets on one of the biggest physical infrastructure projects of all time. They reoriented government policy, altered geopolitical rivalries, and brought robots into homes. AI emerged as arguably the most consequential tool in great-power competition since the advent of nuclear weapons.

There’s no denying the individuals Time lists have had an impact. In my opinion, the list leans decidedly into the “for ill” column. You can’t argue that these folk have certainly created a new economy with all of the yet to be fulfilled promises. But, at some point there needs to be something real underneath the hype. For better or worse, and however these promises may or may not be fulfilled, I’d love to be around a few decades from now to see how the ledger balance that describes what good may have come from AI versus what bad things it left in its wake totals up.

But if any or all of the promises come true, I doubt the AI accountants will ever show us that math.

Perhaps it’s the advent of the holiday season. Perhaps it’s that I’m just not that keen on Artificial Intelligence. But I’d rather see a focus on folks who have actually done tangible good for the world rather than folks who, to this point, have only made bundles of money promising a future that may in the end turn out to be what I suspect will be just another unfulfilled promise.

While I get the intention, I also find it darkly portentous that Time includes a “Ask me anything” chatbot that follows you along the webpage as you scroll through to read the article.

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To be fair, Time does point out some of the bad things already associated with Artificial Intelligence in the article. There are a growing number of those these days, but eventually eyeballs will pass them by in the same way folks eventually look past the ever present news of gun violence. Those sitting on that girder in the photograph are counting on that.

I’m guessing future Person of the Year selections will most likely be chosen by AI, and will whitewash most of that out of the accompanying articles.

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

Who Knows What To Believe?

Believe it or not

Who knows what to believe these days. Pick a topic. Politics. Tech. AI. Sports. Culture. Doesn’t matter. There’s enough different opinions that want to be facts that you can pick any position on any topic and find others who will believe as you do. When you can manufacture enough belief in anything, is anything worth believing?

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The sad news is we’ve reached a point where facts don’t matter. What matters is how well whatever passes for facts can be sold. Attract enough buyers or investors and you’ve created a wave. Or perhaps a bubble.

The reason for this post is some interesting back and forth I had with former colleagues who’ve jumped all in on the AI bandwagon with what I’ve characterized as blind enthusiasm.

Of course they aren’t the only ones. Thus the bubble.

I’ve pointed them to some reading that I doubt they’ll read. And I’m going to point to one of those pieces here.

Cory Doctorow is working on his next book and has posted a preview of thinking that he delivered in a recent speech. HIs next book is called The Reverse Centaur’s Guide To Life After AI. I think you’ll find reading the text of his speech informative. I hope my colleagues do. I hope a lot of folks do.

(Image from MediaMag on Shutterstock)

You can also find more of my writings on a variety of topics on Medium at this link, including in the publications Ellemeno and Rome. I can also be found on social media under my name as above.

Sunday Morning Reading

Hands on with playwrights, movies, smart toilets, and a discomforting rooster

Another Sunday. More snow overnight. More shoveling later. The holidays creep closer or perhaps they’re already here, given that grandpa mode has kicked into high gear. Started writing a new play out of the blue yesterday. I have no idea why, but it just tumbled out of my brain on to the screen via the keyboard. Time to share some Sunday Morning Reading. Read as you will, even if it’s on a smart toilet.

I often save the softer pieces for later in this column, but I’ll lead today with David Todd McCarty’s Christmas Means Comfort. Tell that to the rooster.

The world lost a treasure this week with the passing of architect Frank Gehry. Lee Bray writes a nice obituary and tribute. Check out Architect Frank Gehry Who Designed Millennium Park’s Pritzker Pavillion and Foot Bridge Dies at 96.

Samuel Beckett’s Hands is a terrific piece by Rob Tomlinson about, well it’s about Samuel Beckett’s hands and how Dupuytren’s contracture may have influenced not just how, but what he wrote, given that Beckett always begin his writing with pen and paper.

While I’m sharing stories about playwrights, the movie Hamnet is garnering lots of attention and accolades. (I haven’t seen it yet.) Based on Maggie O’Farrell’s excellent novel of the same name, Hamnet mostly follows accepted scholarship that William Shakespeare wrote Hamlet while grieving the death of his son, Hamnet. (At the time, the two names were practically interchangeable.) As with most things Shakespeare, there’s generally accepted knowledge and there are always those who challenge it. James Shapiro takes a look at The Long History of the Hamnet Myth.

And while I’m sharing stories about movies, take a look at Susan Morrison’s piece on How Noah Baumbach Fell (Back) In Love With The Movies.

I linked earlier this week to a piece by Phillip Bump called There Are Limits to the Hitler-Trump Comparison. Just Ask These Historians. I don’t disagree with the thesis. I just think it stops short in the way most history usually does.

Rory Rowan and Tristan Sturm write that Peter Thiel’s Apocalyptic Worldview Is A Dangerous Fantasy. Here’s hoping this first draft of our current history proves lasting.

There’s been much talk about all things military recently given how the current administration is tossing away most of what we believe the military stands for as easy as my grandson tosses away toy soldiers. Carrie Lee says The Soldier In The Illiberal State Is A Professional Dead End. I concur. Sadly.

In the wake of the cataclysm that was Twitter, social media is essentially a messy muddle these days with users continuing to migrate from one platform to another seeking some sort of place that feels comfortable enough to share and often discomfort others. Ian Dunt writes what he calls a love letter to one platform with Thank God for Bluesky.

Smart toilets were in the news this week. I actually got to see and use one at a Christmas party last night. All I could think about while doing my business was this piece by Victoria Song called Welcome To The Wellness Surveillance State. 

And to conclude this week, Amogh Dimri informs us that the Oxford University Press has chosen Rage Bait as 2025’s Word of the Year. Dimiri thinks it’s a brilliant choice. I guess it begs the question, if we’re angry enough to rage, is it really baiting?

If you’re interested in just what the heck Sunday Morning Reading is all about you can read more about the origins of Sunday Morning Reading here. If you’d like more click on the Sunday Morning Reading link in the category column to check out what’s been shared on Sunday’s past. You can also find more of my writings on Medium at this link, including in the publications Ellemeno and Rome.